Yamaha Track Experience | Motorcycle Hire

Frequently asked questions

Do I need to have a motorcycle licence?

Yes, all riders will need to provide proof of a full motorcycle licence to be allowed on track.

Can I book online and see dates and prices?

Yes, simply click the book now button on the home page to see the latest events calendar and book online.

What’s included?

The day offers you the use of the latest specification Yamaha from our fleet. All track fees plus riding equipment is inclusive, as is full pit crew support and all the consumables the bike requires (fuel & tyres etc).

Please note: on track tuition is not inclusive but is available by the session, as a full day 1:1, or shared with a group, please let us know your requirements via the contact form on the home page.

How much track time is included?

A day experience gives approximately six to seven sessions, that are fifteen to twenty minutes long. An evening experience gives approximately three to four sessions of the same length. This can be affected by stoppages.

Do I pay for damages or pay a deposit?

We do not take a deposit in advance or on the day of the event, a maximum liability of £1500 for the R7/R6/MT and £2500.00 for the R1/NIKEN applies in the novice and intermediate groups, these amounts are doubled if riding in the advanced group. This this the maximum and small damages will only be charged at the replacement part cost. This is payable only in the event of damages occurring.

Can I reduce the damage liability?

Yes, you can reduce the maximum liability by 50% if you wish to pay a £39.00 waiver fee on the day of the event when signing on.

Is the day run in groups of ability?

Yes, you can chose either a novice rider group if you have little or no experience of track riding, or the intermediate group if you have taken part in several track events or coaching days etc.

Terms and conditions of participation

I wish to ride motorcycles hired to me by TBHUK Ltd, on a closed circuit as part of a track riding event (‘track day).
Motorsport is hazardous and that I am voluntarily exposing myself to risk of personal injury, and the risk of damage or loss by participating.
Competitive riding and / or racing is prohibited and that the purpose of the track day is to allow the participants improve their skills and to learn the riding characteristics of the motorcycle they are using.
Any insurance carried by TBHUK Ltd or the Track Day Organiser, in respect of any liability that may arise from taking part in the track day, will be limited. My own motor, third party, or liability insurance is unlikely to cover any losses or liabilities that I may incur while taking part in the track day, but such insurance is available from specialist brokers.
TBHUK Ltd is not a training organisation and do not offer riding advice.
TBHUK Ltd will give guidance on, and enforce where required, the track day organisers rules and safety standards, but cannot enforce the on track discipline or control the competence of other participants.
It is the hirer’s / rider’s responsibility to ensure compliance and eligibility with the track day / event organisers rules, regulations, terms, and conditions.
By signing the agreement, the rider declares that they are able, and suitably experienced, to ride the hired motorcycle in a safe manner.
The rider must hold a current driving licence, entitling them to use the same motorcycle on UK public roads that they are hiring from TBHUK Ltd.
In the event of a motorcycle not being available due to circumstances beyond our control, Track Bike Hire will provide a suitable alternative motorcycle.
Track Bike Hire does not guarantee exclusive use of a motorcycle, at busy periods the same motorcycle may be used by other customers in different groups.
The rider agrees to use the hired motorcycle in safe and mechanically sympathetic manner, if the event organiser or TBHUK Ltd staff believe this is not the case, the motorcycle will be withdrawn from use and no refund will be given.
The hirer agrees to be financially responsible for any accidental damage to the motorcycle and equipment belonging to TBHUK Ltd during the hire agreement term, however caused, up to the damage liability amount stated on the hire agreement.
The damage liability amount does not apply to intentional damage, this would include, but is not limited to, damage or excessive wear and tear caused by the mistreatment of equipment, intentional wheelies, burnouts, or inconsiderate / dangerous riding. In the case of intentional damage, the whole cost of repair is payable, and is in addition to the accidental damage liability.
If the motorcycle sustains damage, the costs will be calculated and the hirer notified. If the bike can be repaired, and the hirer wishes to continue riding, then the hirer will be required to sign another hire agreement, so a new damage liability amount, and waiver charge, is payable.
In the event of TBHUK Ltd cancelling a booking, any refund due is limited to the value of the payment made to TBHUK Ltd, no other costs will be paid.
Should any rider / hirer, or anyone in their party, behave in a manner likely to cause upset to any other person, the hire agreement will be cancelled immediately and no refund given.
Bookings cancelled over 28 days before the event will incur a £50.00 per rider administration fee, with the balance - minus the track time cost - given as a credit note. This credit can be used as payment towards any events in The Yamaha Track Experience calendar, in the 12 calendar months following the cancellation date. Bookings cancelled within 28 days of the event are forfeited with no credit note or refund given. In the event of a 'no show' the booking is considered to be fulfilled, and no credit note or refund will be given.
Dates are subject to change, in the event of a date changing the customer will be notified of the new date using the email address on the booking.
I will not participate in the track day whilst under the influence of any intoxicating substance whilst using a bike hired to me by TBHUK Ltd.
By signing this agreement, I authorise the Track Day Organiser to share my personal information with TBHUK Ltd and its representatives.
The Yamaha Track Experience is owned and operated by Track Bike Hire UK Ltd.

Track Bike Hire Ltd has made every effort to ensure the accuracy of the information contained in this site.

Whilst every effort is made to produce up to date products and specifications, this site should not be regarded as an infallible guide to our vehicle’s, products, and services, nor does it constitute an offer for the sale or hire of any particular vehicle, product, or service.

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Here at Track Bike Hire UK Ltd we take your privacy seriously and will only use your personal information for the following purposes: to administer your account and to provide the products and services you have requested from us. Informing you during contact and for marketing purposes, gaining your consent about the way your data is obtained and processed by us is a legal requirement of The General Data Protection Regulation (GDPR) which became law in May 2018.

We take steps to ensure that any businesses that we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount.

Under the General Data Protection regulation, you have the right to: -

Request copies of your data, rectification of your data, erasure of your data, object to us or restrict the processing of your data and where our systems allow, give electronic access to copies of your data in a digital format.

Track Bike Hire UK Ltd has made every effort to ensure the accuracy of the information contained in this site.

DATA PROTECTION POLICY

What information does Track Bike Hire UK Ltd collect from you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, or participate in competitions.

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We use the information collected to enable us to manage and provide the goods or services requested and, if you agree, to contact you about other products and services we think may be of interest to you.
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If you do not accept these Terms in full, you must stop using this website immediately.

PRIVACY & LEGAL

Track Bike Hire UK Ltd committed to ensuring that your privacy is protected. Furthermore, as required by the EU General Data Protection Regulation (GDPR) 25th May 2018, we follow strict security procedures regarding the storage and disclosure of information you give us, to prevent unauthorised access. Our procedures mean we may request proof of identity before we are able to disclose sensitive information to you.

This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy,

the information we collect, and how we use it. When you place an order with us or use any online form on our website, we will require to know your name and certain other personal information such as your postal address, e-mail address, telephone number, your Credit Card number and expiry date, bank account details etc. By submitting this information, you consent to our using this information in accordance with this Privacy Policy, as amended from time to time.

This allows us to process your request. The relevant information is then used by us, our agents, and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. If you enter a competition or other promotional feature, we may ask for your name, address, and e-mail address so that we can administer the contest and notify winners. Where appropriate the information may be passed to Third Parties, such as vehicle manufacturers, for such purposes as Warranty Registrations and the like.

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We may also provide your information to carefully selected Third Parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to theteam@moto-events.co.uk

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Updating your details – If any of the information that you have provided to Track Bike Hire UK Ltd changes, for example if you change your e-mail address, name, or payment details, please let us know the correct details by sending an e-mail to theteam@moto-events.co.uk, or by sending a letter to: Moto Events Group, Unit 3, Burstwick Industrial Estate, Ellifoot Lane, Burstwick, HU12 9EF

Changes – If we change our Privacy Policy, we will post the changes on this page and we may also place notices on other pages of the website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also e-mail you to notify you of the proposed changes so that you may have your details removed from our records if you do not agree with the changes.

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